All purchases from the website are shipped within 2 days of purchase date.
Please allow up to 2 weeks for delivery, if you have not received your purchase at that time then please feel free to contact us at: firstname.lastname@example.org
The buyer must pay for delivery at their own expense.
A tracking number will be emailed to you when your order has been dispatched.
We are not responsible for another country's taxes or duties which may be imposed when your parcel is delivered.
We are not responsible for any delays that may occur to a parcel due to the fault of Australia Post or any other Delivery Carrier during transit.
We are not responsible for parcels that are damaged or lost during transit due to the fault of Australia Post or any other Delivery carrier.
Please make sure that you have carefully reviewed your order prior to finalising your purchase as we do not accept refunds.
Items can ONLY be exchanged when the buyer has ordered incorrect size however, return postage must be paid at the buyers expense.
NOTE: the buyer can ONLY exchange item if the alternate size is in stock.
Your item must be returned within 14 days of receiving your parcel if you are intending to exchange.
Items purchased on sale are final and cannot be returned.
All items must be returned to us new and unworn.
Returns received outside of the required timeframe may be refused and sent back to you.
We do not accept responsibility for items that are lost or damaged when being sent back to us (we recommend keeping a copy of the tracking number).
Returns that are deemed to have been worn, and not just 'tried on', washed or altered will not be accepted - this includes, but not limited to, any make-up, fake tan marks, other stains or rips on the clothing.
Please follow the wash instructions on your clothing. If you have not followed the wash instructions as tagged on your clothing and your clothing is damaged we will not accept a return.
Please note that while every effort is made to accurately display the colour and designs of our products, we cannot guarantee that your computer monitors display of any design or colour will be completely accurate.
Except as permitted by the copyright law applicable to you, you may not produce or communicate any of the content on this website, including files downloadable from this website, without the permission of the copyright owner.
Please note that any orders may be cancelled by us at any time due to insufficient stock, inability to authorise a credit card, discovery of an incorrect item price, or any other reason.
By visiting our website, you agree to the Terms & Conditions of use. These terms may be changed without notice.
No Normal Girls is committed to providing quality products and services to you and this policy outlines our ongoing obligations to you in respect of how we manage your personal information.
Personal information is information or an opinion that identifies an individual. Examples of personal information we collect include: names, addresses, email addresses and phone number.
This personal information is obtained when you purchase one of our products or subscribe to our email.
We collect your personal information for the primary purpose of providing our services to you and to personalise your shopping experience with us. We may also use your personal information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.
You may unsubscribe from our mailing/marketing list at any time by contacting us in writing.
Your credit card number is kept private and confidential and cannot be viewed by us or any third person.
your personal information may be disclosed in a number of circumstances including to third parties where you consent to the use or disclosure and where required or authorised by law.
This policy may change from time to time and is available on our website.